Privacy Policy Overview
Your trust matters—learn how your data is used and protected
Information We Collect
We collect information as you use our urban guide platform, including interactions with routes, account registration, and communications with traveler support. This helps us improve services and personalize your experience.
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→Profile and account registration details
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→Communication records and support requests
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→Travel preferences and route selections
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→Feedback and ratings submitted
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→Browser and device information
All collected data is used solely for service improvement, route customization, and providing responsive traveler support.
How We Use Data
We process information to maintain platform security, enhance your user journey, update guides, and support route planning. Data also helps us analyze trends and improve our resources for Malaysian city travel.
Personal data is never sold or shared with commercial third parties for advertising. We may share data with trusted service providers under confidentiality agreements to help manage the site or improve features.
Your Privacy Rights
You have the right to access, correct, or request deletion of your personal data. For privacy inquiries, contact our team for prompt assistance and clarification of your options.
Access Rights
Request access to your profile data at any time.
Correction Rights
Update or rectify inaccuracies in personal details.
Erasure Rights
Request data removal from our system.
Portability Rights
Obtain your data in a portable format if needed.
How We Share Data
Data is only shared with service providers who support our urban guide operations under strict privacy obligations.
We never share information for external marketing. Legal authorities may access data only as required by law.
Your Security Matters
We use industry-standard security practices to protect your data against unauthorized access, loss, or misuse.
Regular policy reviews and security checks help ensure ongoing protection of your confidential information.
Questions About Privacy
Address: Regus - Kuala Lumpur Bukit Bintang City Centre, Kuala Lumpur 55100 Malaysia
Phone: +60 4-595 9867
Email: content@taloryntexiq.sbs